Our core values help to put our mission and vision into practice. They underpin everything we do.
We behave with integrity. We do what we say we’re going to do, when we say we’re going to.
Build Valued Partnerships
Trust is the foundation of all our relationships. Our suppliers are confident we will protect their brands, while our customers trust us to fulfil our commitments every time.
We focus on building lasting relationships with our open, transparent, and collaborative approach.
With 25 years of collective experience as online retailers ourselves, we understand the challenges and pressures faced by our customers better than most. We proactively use our insight and expertise to deliver greater levels of service.
Serve our Customers
Our business actions are driven by our customers’ needs. We always value your feedback. We listen, and we adapt.
We take into consideration your processes when developing and implementing ours. Streamlining our processes allows us to focus fully on delivering great outcomes for our customers.
Nurture and Care
Happy and healthy employees allow us to deliver the exemplary customer service we are known for. We champion diversity, equality, and positive wellbeing.